Location Services Analyst

Location: Stockholm

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

Are you ready to take your expertise to the next level?

There is never a typical day at Accenture, but that is why we love it here! This is an extraordinary opportunity to build a rewarding career at Accenture Workplace Office Team.

You only get one chance to make a good impression – and that’s why our Office team plays a vital role when it comes to building our brand and our culture at Accenture.

Whatever you are passionate about, make the most of it in a career with Accenture. Whether you are a strategic thinker, a digital innovator, a tech wizard, or a problem solver, you will find an exciting career path on the cutting edge. We would love to get to know your unique blend of talents and help you explore and grow them further.

Work you will do

In our Workplace Office team, you will work in an environment responsible for delivering a holistic experience for employees and visitors, beyond their expectations, when they are in the office or at an event. We want to not only meet and greet them, but to also engage them, talk to them, surprise them, spoil them. It is our aim that this experience will be present with others when they think of us.
 

The team has a widespread scope of responsibilities such as customer service, environmental work, office safety, facility management and lots more.

The roles in the team are specialized, but the workflow is liquid, enabling us to harvest synergies between our tasks, and each team member plays an important part in ensuring what we call hyper personalized services. No request is too big – and none too small.

We are now looking for new team members for our front desk.
The start date will be per agreement and we use probationary employment.

Responsibilities:

As a team member, you are particularly responsible for welcoming guests and employees to our two offices in Stockholm. This includes people who visit in person, from the moment they step through the door, offering them a personalized welcome, perhaps a coffee and a chat, and walking them to the meeting room or lounge area. What is equally important is when they leave – we would like to see them back again!

The front desk also welcomes people who call us or who participate in virtual meetings via video. You will manage conference rooms preparation, catering, and more. While many of the tasks involve direct personal contact, we would also expect you to be tech savvy and able to give instructions on our collaboration tools, such as video and Microsoft Teams.
You will also be part of a team who dedicates its time to make people smile and to give guests and employees the little extra.

Here’s what you need:

• High proficiency level in Swedish and English
• Excellent interpersonal and communication skills
• Good knowledge of Microsoft Office
• Tech-savvy and a quick learner
• Able to work well with all levels of management, staff, clients and vendors
• Critical thinker with an ability to independently identify solutions and make recommendations
• Wants to dedicate your career to providing the best service to customers.
• Reception or other customer service experience

Bonus points if:

• An extra language
• Office management experience
• You’re great at working creatively in a problem-solving environment
• Safety and security experience

What is in it for you:

• We believe in bringing the best to our employees through continuous learning & improvement – from basic skills to more advanced content
• Mentoring and continuous evaluation that ensure your career continues to progress
• We offer a performance management process that focuses on your strengths, progress and career possibilities
• Extensive wellbeing program, that boosts your overall wellbeing, energy and ability to work in a sustainable way
• Opportunities to get involved in corporate citizenship initiatives, from volunteering to doing charity work, as well as Inclusion & Diversity networks

Accenture offers a unique career experience and unparalleled opportunity for you to grow and advance. We are driven by the best results and we always support each other, we win as a team. We like to challenge our employees and give them the opportunity to shine and succeed. We invest heavily in our people’s growth and knowledge development. Our best and only asset is our people. We believe they’re at their best when knowing what’s expected from them and we want to support them also in different life phases.

Equal is greater than - Accenture welcomes and encourages applications from diverse backgrounds related to gender, age, ethnicity, culture, race, religion and belief, disability, nationality, sexual orientation and gender identity. Inclusion and diversity are fundamental to our culture and core values, providing an environment where everyone brings distinct experience, talent and culture to their work. We invite you to be part of this diversity!

Interested? Make your move - apply online and attach a CV and letter of application in English. We look forward to receiving your application!