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Operations Insurance Solution Architect Senior Manager

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Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 537,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

In today’s business environment, growth isn’t just about building value—it's fundamental to long-term business survival. So how do organizations sustain themselves? The key is a new operating model—one that's anchored around the customer and propelled by intelligence to deliver exceptional experiences across the enterprise at speed and at scale. You will deliver breakthrough business outcomes for clients—by harnessing talent, data and intelligence to revolutionize their operating models.

Operations is one of four services that make up one Accenture –the others are Strategy and Consulting, Interactive and Technology.


The Operations Solution Architect is a client facing role that interprets and translates client requirements into a solution that can be configured from a standard set of BPO offerings.


Key Responsibilities:

  • Understand and translate buyer requirements into a standard solution offering deal approach, solution plan, proposal and cost estimate leveraging standard process methods, deliverables and the right collection of offerings

  • Work in partnership as a key member of the sales team in generating a value proposition including business outcomes and business case

  • Prepare the spend estimate, schedule, work plan, resource sourcing plan

  • Able to understand and articulate all details and specifications of the proposed solution. Has an interest and desire to be analytical and able to back up solution with proof points, facts and figures.

  • Coordinates and leads all solution approvals

  • Collaborate as a key member of the sales team to represent the solution offering to the client buyer and other internal Accenture groups, and align the solution with final terms and conditions

  • Activity participate in client workshops, orals and stepping into deal shaping discussions as needed

  • Collaborate with the Service Architects Product Directors to plan and architect the overall delivery architecture and capabilities to support the service offerings

  • Sponsor/lead the initiatives to deploy new architecture capabilities like Artificial Intelligence (AI), Robotic Process Automation (RPA) and Analytics to differentiate proposed solutions in a way that delivers measurable business outcomes for the client Interface with the delivery organizations to ensure effective transition, shape services, collaborate on clear solution assumptions, and determine appropriate service delivery locations and related cost to deliver

  • Ensure delivery architecture is designed according to policies standards and solution is benchmarked externally

  • Maintain a keen understanding of marketplace intelligence trends, competition etc. to provide market leading perspectives, emerging trends, tools and techniques that can be effectively utilized to develop and promote business

  • Ability to meet 50% travel requirement


Basic Qualifications

  • Bachelor’s Degree

  • Minimum of 4 years of experience in one or more of the following areas: Life Insurance, Property & Casualty and/or Group Benefits

  • Minimum of 2 years of experience with solution planning and/or deal shaping

Preferred Qualifications

  • Experience applying Artificial Intelligent approaches to proposed solution plans

  • Analytical and extremely comfortable working with excel models to define proposed solutions and costs

  • Proven ability to build, manage and foster a team-oriented environment

  • Proven ability to work creatively and analytically in a problem-solving environment

  • Desire to work in an information systems environment

  • Excellent communication written and oral and interpersonal skills

  • Excellent leadership and stakeholder management skills



What We Believe


We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.


Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here


Equal Employment Opportunity Statement


Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.


All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.


Accenture is committed to providing veteran employment opportunities to our service men and women.


For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement.


Requesting An Accommodation


Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.


If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.


Other Employment Statements


Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.


Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.


Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.


The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

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