Salesforce Sales Cloud Application Support Engineer

About Accenture: Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 514,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com

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• Project Role :Application Support Engineer
• Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
• Management Level :11
• Work Experience :2.5-4 years
• Work location :Pune
• Must Have Skills :Salesforce Sales Cloud
• Good To Have Skills :Salesforce CPQ
• Job Requirements :
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  • Key Responsibilities : A: Requirement understanding B:High level design C:Estimation d: Ensure code and configuration is done to meet business process and application requirements D:Ensure on time and quality delivery
    
  • Technical Experience : A:: Salesforce Customization using Apex Classes, Controllers, Triggers, Batch, WebServices B:Configuration using Validation Rules, Workflow, Approval process, Flows, Reports and Dashboards, User Management C:Good understanding of SFDC best practices, governor limits, Security model is must
    
  • Professional Attributes : A:Good communication skills B:Ability to work with multiple stake holders onshore and offshore

15 years of full time education