Network Engineer Sr. Analyst
LOCATIONS:
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.
People in our Client Delivery & Operations career track drive delivery and capability excellence through the design, development and/or delivery of a solution, service, capability or offering. They grow into delivery-focused roles, and can progress within their current role, laterally or upward.
The Network Engineer Sr. Analyst Key Responsibilities are:
- Operational role entails support for internal, shared, and client owned infrastructure housed within various sites and data centers.
- Role is part of a team that is required to support client infrastructure 24x7x365 and adhere to SLA/OLA requirements for responsiveness and resolution times. - Devices consist of Routers, Switches, Firewalls, IPS/IDS, and load balancers.
- Role is part of a team that is required to support client infrastructure 24x7x365 and adhere to SLA/OLA requirements for responsiveness and resolution times. - Devices consist of hardware and software upgrades to voice systems
For now, all Accenture business travel, international and domestic, is currently restricted to client-essential sales/delivery activity only.
Please note: The safety and well-being of our people continues to be the top priority, and our decisions around travel are informed by government COVID-19 response directives, recommendations from leading health authorities and guidance from a number of infectious disease experts.
Basic Qualifications:
- Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate’s Degree, must have minimum 6 years work experience)
- Minimum of 1 year experience on an network operations/engineering team
- Minimum of 1 year experience on Cisco Device support, F5 Load Balancer support, Palo Alto Firewall support, and/or Arista Switch support
- Certifications CCNA
Professional Skills Requirements:
- Good communication and interpersonal skills
- Ability to build good working relationship (internal and external)
- Flexibility and Capacity to handle changes
- Result-driven with persistence, consistency and high quality in deliverables
- Ability to take initiative and work independently
- Good English skills in both reading and writing
- Good knowledge of MS Office – in particular Excel and Word
- Good understanding of ITIL terminology and service operations
Unless expressly indicated, this role is not open in the state of Colorado.
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