Salesforce Service Cloud Application Lead

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• Project Role :Application Lead
• Project Role Description :Lead the effort to design, build and configure applications, acting as the primary point of contact.
• Management Level :9
• Work Experience :6-8 years
• Work location :Hyderabad
• Must Have Skills :Salesforce Service Cloud
• Good To Have Skills :No Technology Specialization
• Job Requirements :
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  • Key Responsibilities : a Perform Code Review and Code Optimization on APEX b Can create technical design from Functional design/Requirement c Able troubleshoot with debugging skills d Perform Impact analysis e Must perform configuration and customization
    
  • Technical Experience : a Must have SFDC Configuration including but not limited to Workflows, Validations, Approval Process etc Security Model, Data Model b Must have Salesforce Service Cloud Technical/Functional Skills c Must have sound implementation knowledge of Service Consoles, Live Agent Knowledge, workflow rules, validation rule, approval process, reports and dashboards d Must have Hands on Customization APEX, Visual Force, Triggers, Batch, Schedule Apex, VF Components, Test Class etc
    
  • Professional Attributes : a Must have Good Communication skill and Capable of Client facing role experience
    
  • Educational Qualification : a Must have 15 year of regular education
    
  • Additional Information : e Must have Service Cloud certification

15 years of full time education