Senior Client Service Delivery Manager

Senior Client Service Delivery Lead 
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 505,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.

If you join Accenture, you can make great ideas happen for some of the world's most dynamic companies. With broad global resources and deep technical know-how, we collaborate with clients to cultivate ideas and deliver results. Choose a career at Accenture and enjoy an innovative environment where challenging and interesting work is part of daily life.

You will join Accenture Technology which provides services spanning a wide range of technologies and helps to transform businesses on behalf of our clients. Digital and cloud technologies are changing the way our clients do business and are transforming the operating models and infrastructure at the heart of their operations. You will be part of being at the forefront of this evolution: helping clients outmaneuver competitors by delivering high performance services – with a relentless focus on adding greater value to their business.

Right now, we are looking for a Senior Delivery Lead, who want to drive the Outsourcing delivery of our clients most important and critical business services. You will be a strong representative for our services, and through your professionalism, business sense and follow-up abilities you will become a valued strategic business partner for our customers. Further it includes involvement of a wide range of Accenture delivery teams from onshore, nearshore as well as offshore locations.
Through close dialogue and visibility, you ensure that your team provides high quality deliverables. Ultimately, the goal is to continue creating and guaranteeing an effective customer/delivery cooperation. 
Job includes management and motivation of your team - a team in which includes involvement of a wide range of Accenture delivery teams from onshore, nearshore as well as offshore locations. You will be involved in leading the direction and journey for the delivery function towards an even more strategic role.
Currently, our Nordic Service Delivery Manager team consists of very strong, senior and very dedicated employees that will provide you with the know-how and tools that you need.

Your primary responsibilities will be:

• Responsibility for one or more complex outsourcing delivery client accounts and to deliver according to plan both to the clients and Accenture.
• Primary point of contact to client, partners, and our delivery, delivering best-in-class services to our clients and identifying further business opportunities
• With support from Accenture subject matter experts, different Accenture Centers of Excellences, Labs, Studios and Innovation Centers identify innovations bringing in new Accenture inspiration to the clients
• Proactively support the Nordic Service Delivery Manager team you will be part of on our growth journey with your experience, drive and positive attitude

You in a nutshell

• Strong IT Delivery background (10+ years) including educational background as Msc. e.g. Cand Merc IT or similar
• Can contribute in a Global and team-oriented environment
• Beneficial being certified in multiple domains (e.g. Cloud, ITIL, ERP, SAFe, Scrum)
• Contribute to bids (RFIs/RFPs)
• Excellent at prioritization and strong team player- and continues building strong networking skills
• Strong energy, highly motivated, proactive, “can do” mindset, organized and capable handling multiple tasks simultaneously
• Strong communication skills written and verbal, strong story-teller and excellent presentation skills
• Strong skills in relationship management
• Fluent in English and preferable in Danish. Knowledge of another Scandinavian language is an advantage 

Investing in you
When you join Accenture, you can make great ideas happen for some of the world's most dynamic companies. With broad global resources and deep technical know-how, we collaborate with clients to cultivate ideas and deliver results.
Choose a career at Accenture and enjoy an innovative environment where challenging and interesting work is part of daily life. Submit your application, CV and relevant degrees online today.

Accenture welcomes and encourages applications from diverse backgrounds related to gender, age, ethnicity, culture, race, religion and belief, disability, nationality, sexual orientation and gender identity. Inclusion and diversity are fundamental to our culture and core values, providing an environment where everyone brings distinct experience, talent and culture to their work. We invite you to be part of this diversity!
If you would like to be considered for employment opportunities with Accenture and need special assistance due to a disability or accommodation for a disability, please call us at +45 7228 8000.

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