Customer Experience Design Application Developer

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• Project Role :Application Developer
• Project Role Description :Design, build and configure applications to meet business process and application requirements.
• Management Level :9
• Work Experience :6-8 years
• Work location :Chennai
• Must Have Skills :Customer Experience Design
• Good To Have Skills :No Technology Specialization
• Job Requirements :
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  • Key Responsibilities : a 24X7 level 2 support activities Application and performance monitoring, routine start-up and close-down and maintenance operations b Resolve the production incidents within the agreed SLA Provide technical and functional support to the IT and business users c Flexible work schedule, must be able to work night and week end if necessary
    
  • Technical Experience : a Avaya CMS, IQ, ICR, AES, IVR, Weblm, MPP and call center applications b Good knowledge on Integration using web services, HTTP Post, TCPIP and rest APIs
    
  • Professional Attributes : a Able to handle the client activities like requirement gathering, solutioning b Good communication skills
    
  • Educational Qualification : Minimum 15 years of full time education
    
  • Additional Information : NA

15 years of full time education