Contact Center Technologies Implementation Application Lead

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• Project Role :Application Lead
• Project Role Description :Lead the effort to design, build and configure applications, acting as the primary point of contact.
• Management Level :9
• Work Experience :6-8 years
• Work location :Bengaluru
• Must Have Skills :Contact Center Technologies Implementation
• Good To Have Skills :Contact Center Technology Operations
• Job Requirements :
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  • Key Responsibilities : Develop new integration points using AWS Lambda for Amazon Connect - Develop new Webservices for AWS Lambda to access - Build new customer experiences using Amazon Connect - Develop new integrations between Amazon Connect and other project applications - Develop AWS CloudFormations templates for future automation -Jenkins
    
  • Technical Experience : - Unix shell scripting - Groovy is a plus - Assist in development of Amazon Kinesis streams for real-time and historical reporting in Amazon Connect
    
  • Professional Attributes : Development, deployment and support integrations, applications and technology initiatives, both from an architectural and operational perspective in conjunction with existing standards and methods of delivery Collaborate with other technology teams and clients to deploy technology architectures and

15 years of full time education