AWS Administration Application Developer
LOCATIONS:
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- Project Role :Application Developer
- Project Role Description :Design, build and configure applications to meet business process and application requirements.
- Management Level :10
- Work Experience :4-6 years
- Work location :Bengaluru
- Must Have Skills :AWS Administration
- Good To Have Skills :AWS Architecture
- Job Requirements :
- Key Responsibilities : Member of the IVR/Contact Center Team, providing technical support maintenance of production and development systems and administration of environments, ensuring SLA targets are met
- Technical Experience : - Configuration and deployment of customized Contact Flows
- Monitor and resolve tickets in Level 3 queue in a timely manner
- Process Roll-On/Off requests in a timely manner
- Configure integration with external Databases utilizing existing Lambda calls
- Design and Configure customized call flows based on input from county recommendations
- Support third party applications Reporting, Work Force Management, and Quality Assurance
- Professional Attributes : Good communication skills and ability to interact with external or client teams Able to communicate effectively with onshore and across the teams
15 years of full time education
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