Global Engagement Manager

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 537,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Our Polish community consists of over 7,600 people. The headquarters are located in Warsaw, Cracow, Lodz, Wroclaw and Katowice. Visit us at www.accenture.com. 

Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.

Global Engagement Manger - Pharma industry 

Pharma industry based manager coordinates with Scientific Communications Directors and Medical Communications agencies for the planning and distribution of digital materials on the portals. They plan the congresses and manage the timelines of other teams. 

What will you do?

• To have regular touch points with their relevant global product teams

• Support the global product teams in co creation of global marketing campaigns in cooperation with local affiliates infusing the client team with content and campaign expertise

• Document campaign journeys and decisions made on marketing campaign messaging, storyline, channels, and effectiveness tracking

• Provide  end to end  project oversight in association with their supporting digital project manager  DPM  to ensure the delivery of global campaigns  that meet agreed timeline and quality KPIs 

• Acts as first channel of escalation for the global product teams

• Supports and drives the Digital Content and Services Lab  The Lab  adoption with the global product teams 

• Support global product teams to develop their editorial calendar

• Supports the co creation process and actively gain feedback from the wider Local Engagement Manager  LEM  community on the performance of the global content  and where it can be improved 

• Drives content localization in local affiliates via LEMs by informing them of campaign launches, and ensuring pull through of content and data

• Work with The Lab analytics team to translate performance reports into meaningful recommendations to optimize campaigns and inform future global campaign strategies

• Provide on going advice to the global product teams on how to improve the quality of content through digital marketing and multi channel expertise as well as sharing best practice guidance  from within and outside the Pharmaceutical Industry 

• Support the global product teams with their onboarding to the modular content strategy

• Proactively identify problems and new opportunities for The Lab, liaising with wider program teams  LEMs, production, analytics  to create and scale solutions across the program

What do we expect?

• Relationship management 

•  Communications Executive Reporting

•  Digital multichannel marketing experience

•  Ability to understand and translate marketing analytics reports

•  Marketing Account Management experience  client facing 

•  Awareness of digital trends

•  Cultural awareness and international experience

Recommended 

• Digital Project Delivery Web, Social, Mobile 

•  Management Consulting experience

•  Digital Analytics 

•  Digital Strategy

•  Marketing Platform experience  especially AEM, SFMC, OCE and Veeva Vault 

•  Knowledge of Pharma industry and marketing in highly regulated environments

What can we offer:

• Using foreign language and new technology solutions daily, cooperating with various global Clients

• Constant support and clear development path from your first day at office – dedicated Buddy, who will help you in adjusting to the new workplace

• Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings

• Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are

• A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life

• Commitment to reducing our environmental impact in terms of carbon, water and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives

• Full work comfort – private medical care, life insurance, access to MyBenefit platform, bonuses for referring new employees

When applying please enclose the below statement:

"I hereby consent to the processing of my personal data by Accenture sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP 526-00-15-900 (Data Controller), in accordance with the Act of May 10, 2018 on the Protection of Personal Data (Journal of Laws of 2018, item 1000) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture . At the same time, I declare that I provide my personal data completely voluntary. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority.”