Outsourcing Project Associate Manager
LOCATIONS:
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 537,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.
People in our Client Delivery & Operations career track drive delivery and capability excellence through the design, development and/or delivery of a solution, service, capability or offering. They grow into delivery-focused roles, and can progress within their current role, laterally or upward.
Job Description:
The Outsourcing Project Associate Manager is responsible for end to end delivery of the transition starting from planning to execute to stabilization post go live. This role is expected to have hands on experience in managing project financials, technology deployment and recruitment activities.
Key Responsibilities:
Transition Execution – Execute the end to end transition of medium deals spread across geographies/DCs. Facilitates “noiseless” transitions by anticipating, identifying and escalating when needed to resolve issues
Financials - Defines detailed costs and benefits of a given solution/workstream of a service transition program
Due Diligence - Performs due diligence/opportunity identification exercise for the new deal and submit the recommendation for outsourcing based on the current capabilities
Sales Support - Supports sales teams by providing response materials and information on Business Process Services (BPS) Transition capabilities
Governance - Ensure the governance adherence even beyond go-live phase up until the project is stabilized from operations, management and customer standpoint
Client Relationship - Manages internal/external client relationship within their area of responsibility
Change Management - Enhance customer and the internal managements experience during the change management cycle
Lead the migration of client engagement as the lead when an opportunity translates into new business
Develops the communication strategy and communication plan for global/location/team specific initiatives to generate momentum, raise awareness and influence behaviors across the organization
Develop & maintain domain specific BPS credentials, client visit decks, case studies & transition methodology
Interaction with client and client teams, set up governance for regular review etc.
Perform the task of a transition lead/ Global PMO (managing transition financials/budget) / global technology work enablement (managing client tech set up and access through technology team) or global people enablement (manage hiring through recruitment team)
Measure or help enable the team on operations excellence parameters to ensure 100% compliance on Operational Excellence (OE) of the given project
*While travel is not currently taking place, the requirement may increase to 75% at a later date
Basic Qualifications:
Bachelor’s Degree
3 years’ experience in project management
Preferred Qualifications:
Advanced computer and analytical skills
Leading projects
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