Intelligent Operations Transformation Associate Manager
LOCATIONS:
Intelligent Operations Transformation Associate Manager
Location Negotiable/Virtual
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 537,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.
In today’s business environment, growth isn’t just about building value—it's fundamental to long-term business survival. So how do organizations sustain themselves? The key is a new operating model—one that's anchored around the customer and propelled by intelligence to deliver exceptional experiences across the enterprise at speed and at scale. You will deliver breakthrough business outcomes for clients—by harnessing talent, data and intelligence to revolutionize their operating models.
Operations is one of four services that make up one Accenture –the others are Strategy and Consulting, Interactive and Technology.
We are:
NA/UKI HR Shared Services. We are the engine powering Recruiting, Employee Services, and other HR functions across Accenture’s NA and UKI markets. We make existing processes and systems more effective. We create solutions and deliver strategies because we have an unending drive to find the best ways to transform our business. We are customer-focused, data-informed and outcomes driven. We embrace and lead change to empower our clients to make the journey to the New.
You are:
A transformation enthusiast excited to help Accenture meet the challenges of recruiting, employee services, and HR service delivery. You know that uncertainty gives you the chance to chart the course ahead. You’re a strategic thinker who can look beyond the obvious and use data to tell your story. You’re passionate about problem solving and you’re looking for an exciting environment where every day presents the chance to do something new. You know you’ll thrive in an inclusive, empowering, and inspiring environment that values the total human. You can’t wait to help chart the course on ways Accenture can drive its business forward with new, human-focused programs.
Job Description
Lead and manage complex project delivery, from concept to execution to business value realization
Partner with leadership and key stakeholders to support project teams to design and launch HR transformation projects across North America and UKI
Manage, track, and report progress to ensure project milestones and delivery targets are met.
Drive innovations across teams via Design thinking sessions or ideation methodology
Keep an eye on innovative recruiting solutions and whip up plans to demo, evaluate or pilot high potential solutions
Deliver long-term success by helping to draw up practical road maps to help stakeholders manage and embrace change
Build your toolkit of design thinking methods to facilitate the design, launch, and evaluation of customer-centered solutions
Use your analytical skills to draw conclusions from data and tell a story
Create executive materials that effectively communicate that success story and business values across the organization
Basic Qualifications
Minimum 4 years’ experience in program and/or project management
Minimum 3 years’ experience implementing technology and/or process changes
Minimum 1-year experience in data analysis and reporting
Preferred Qualifications
Functional expertise in Human Resource process and improvement initiatives
Consulting experience
PMP certification
Design Thinking Certification or experience facilitating Design Thinking sessions
Bachelor's degree
Professional Skill Requirements
Thrive in managing and bringing clarity to ambiguity
Compelling and persuasive presentation skills that communicate goals, conclusions, recommendations, and action plans to stakeholders
What We Believe
We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.
Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here
Equal Employment Opportunity Statement
Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Accenture is committed to providing veteran employment opportunities to our service men and women.
For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement.
Requesting An Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
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