Junior Process Analyst

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries – powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 505,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com.

The person in charge of this role will be implementing Workfront, a work management platform, according to the client´s need with the goal of allowing our clients to organize & improve their projects effectively.

Main Responsibilities

• Implement Workfront cloud-based solutions for delivery clients.

• Analyze & recognize client´s needs and how to customize the platform to fulfill those needs.

• Use business process design concepts and principles to create Workfront’s workflow solutions for delivery clients.

• Create Business Process documentation.

• Client-facing support as Workfront’s technical point of contact.

• Communicate with stakeholders of varying levels.

• Participate client meetings, provide demos, and give training sessions to clients and users.

• Apply business and functional knowledge including testing standards, guidelines, and testing methodology to meet the team´s overall test objectives.

Required Experience

• Minimum of 2 years of experience in process design or documentation.

• Minimum of 2 years of experience using a workflow management system (Workfront preferred)

• Experience with Cloud-based solutions

• Previous experience as a QA Analyst or any detail-oriented tasks.

Skills required

• Advanced English written and spoken.

• Demonstrated strong ability to analyze, design and improve business processes.

• Strong communication skills and ability to prepare structured, and relevant communications to business leaders.

• Ability to work independently and proactively.

• Effective collaboration skills in a professional setting.

• Ability to prioritize and organize effectively.

• Ability to travel up if needed according to the client implementation request.

• Willingness to propose and implement internal initiative projects.