Account Delivery Management Program/Project Manager

About Accenture: Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 514,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com

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• Project Role :Program/Project Manager
• Project Role Description : Develop and execute activities related to end-to-end project management, including project plans and estimates, scoping and requirements through implementation and deployment. Proactively monitor, manage and report on execution of deliverables.
• Management Level :6
• Work Experience :15-18 years
• Work location :Gurugram
• Must Have Skills : Account Delivery Management
• Good To Have Skills : Service Delivery
• Job Requirements :
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  • Key Responsibilities : A-Demonstrates a breadth and depth of operational service delivery management expertise, Client and Stakeholder management at Mid to Senior levels preferably in a large global environment B-Experience of leading and managing teams across geographies, nationalities, and shores C-Experience in Managing transformations, onsite offshore teams D-Experience in managing enterprise IT infrastructure projects and operations E-Experience in managing transitions of enterprise IT infrastructure engagement
    
  • Technical Experience : Extensive Knowledge of: A-Server Management : Windows, Unix , Linux ; Architectural assessment, Monitoring, Health checks, Patching of servers, Vulnerability remediation, Troubleshooting, Log analysis B-Storage and Backup Management C-Database Management D-Network Management : Switching, Routing, Firewall, Load Balancer E-Work Place Services / End user computing F-Public Cloud Services G-Service Desk H-Drive Automation : through Scripts, DevOps I-Extensive knowledge of Monitoring tools
    
  • Professional Attributes: A-Understanding of quality processes and standards such as ISO 20000/BS25999/ITIL B-Strong Communication skills and ability to confidently communicate a point of view C-Good knowledge of ITIL delivery processes such as Incident, problem, Change, availability, capacity etc
    
  • Educational Qualification: A-Engineering Graduate from reputed institute / University B-Post-graduation / MBA preferred
    
  • Additional Information: Strong understanding of key client stakeholders and managing client expectations

15 years of full time education