Supplier Quality Sr. Project Coordinator
LOCATIONS:
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 537,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.
In today’s business environment, growth isn’t just about building value—it's fundamental to long-term business survival. So how do organizations sustain themselves? The key is a new operating model—one that's anchored around the customer and propelled by intelligence to deliver exceptional experiences across the enterprise at speed and at scale. You will deliver breakthrough business outcomes for clients—by harnessing talent, data and intelligence to revolutionize their operating models.
Operations is one of four services that make up one Accenture –the others are Strategy and Consulting, Interactive and Technology.
The Supplier Quality Sr. Project Coordinator supports the Quality Engineering team by providing technical program management of sustaining initiatives. This person is NOT a Supplier Quality Server SME but instead, an individual who has general quality management understanding / experience.
Key Responsibilities:
Coordinating improvement activities such as yield improvements, quality management systems like bug management, etc.
Following up with manufacturing internal partners, providing updates in cross functional reviews, triaging to the right client stakeholder, etc.
Tracking and following-up on quality related bugs to improve adherence to Client’s internal bug closure service level agreement SLA compliance
Keeping bugs up to date with latest information and driving actions for bug closure
Preparing weekly, monthly, and quarterly reporting for quality and failure analysis reviews
Tracking and assisting in SCARs, Purge Quarantine, Stop Ship Build, etc.
Managing communication with customers (e.g. tracking customer issues, filing bugs to manufacturers, following up, etc.)
Writing Standard Operating Procedures (SOPs) for quality processes
Tracking project action items to completion.
Assisting in other quality administrative tasks such as managing bug SLOs, following up on AIs, compilation of quality reports, etc.
Creating and maintaining internal project website using Client sites
Ensuring that Yield Improvements, QMS improvements and SOPs are developed and followed at the supplier
Basic Qualifications:
Bachelor’s Degree
Minimum of 4 years of experience in manufacturing, quality, reliability and/or test roles
Minimum of 1 year of experience in project management
Preferred Skills:
Understanding of hardware quality management, quality metrics and quality processes
Demonstrated ability to work on multiple projects simultaneously independently and in a cross functional environment
Outstanding project management and problem-solving skills
Have a quality professional certification such as Certified Quality Engineer, Certified Reliability Engineer, Six Sigma, Lean Manufacturing, PMP, etc.
Familiarity with electronic manufacturing PCBA, servers, storage, networking devices, etc.
Familiarity with datacenter hardware is a strong plus
Professional Skills:
Excellent communication and presentation skills
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