Interactive - Senior Account Director

About Accenture：

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 506,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

The company has been operating in Greater China for over 30 years. Today, it has more than 17,000 people servicing clients across the region with offices in the cities including Beijing, Shanghai, Dalian, Chengdu, Guangzhou, Shenzhen, Hong Kong and Taipei. As a trusted Partner of Choice for digital transformation, Accenture is bringing more innovation to the business and technology ecosystems and helping Chinese enterprises and the government to embrace digitization and enhance global competitiveness to succeed in the new era.

For more information about Accenture, please visit its corporate homepage www.accenture.com and its Greater China homepage www.accenture.cn .

About Accenture Interactive：

As one of the key services under Accenture, Accenture Interactive is in the business of Experience. We connect deep human and business insights with the possibilities of technology to define and deliver new realities. We're committed to helping clients design, build, communicate and run Experiences that make peoples' lives better, more productive and more meaningful. Visit http://www.accentureinteractive.com to find out more about us.

Key Responsibilities

• You maintain a high level of knowledge on the client’s business.​

• You look out for the wellbeing and overall development of your team, and you mentor others to help them learn.​

• You know your clients inside out and proactively anticipate their potential concerns and needs. ​

• You deliver value internally and externally and can challenge both the client and agency if needed.​

• You work collaboratively​

• You proactively suggest better ways of working, looking to optimise working practices internally and externally​

• You have significant impact on projects by sharing your expertise and opinion.​

• You are a skilled negotiator & influencer when dealing with clients & stakeholders. ​

• You identify new opportunities & effectively manage financial risk.​

• You lead by example & set high expectations for yourself & others. ​

• You contribute to the team and agency over & above your day to day role.

• Responsible for the day-to-day ownership, development and nurturing of client relationships ​

• Responsible for using your knowledge of key client challenges to seek new opportunities for increased revenue on your piece(s) of business, proactively driving these internally and to client​

• Be the voice of the client within the agency and the voice of the agency to the client, and mediate between the two to get to the most effective outcome​

• Ensure the briefs, work and team are thinking in an integrated way, and look for opportunities to utilise the specialists in the building​

• Responsible for the managing, developing and day-to-day pastoral care of your account team​

• Ensure your team are pinned down on the day-to-day basics of Account Management ​

• Be an integral part of the development of the strategic and creative output, attending all key meetings and ensuring required actions are done by you or your team

• Ensure that the output at each stage of the campaign process is on brief, and on budget​

• Be a strategic partner to your planner on the client business ​

• Be responsible for thinking outside the box and bringing insightful and relevant info to the development​

• Lead the presentation of creative work and rationale for said work​

• Attend all research where possible and ensure you are present at all debriefs​

• Responsible for the financial upkeep of the account and for managing your team’s financial duties​

• Responsible for the reconciliation of agency resource hours on a monthly basis​

• Ultimately accountable for all estimates, billing, finance tracking and job reconciliations across accounts​

Experience, Attributes and Qualifications:

• Minimum 6 years Global account management experience in a creative agency​

• Luxury or Automotive experience ideal