Interactive - Campaign Delivery Manager Aftersales

About Accenture：

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 506,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

The company has been operating in Greater China for over 30 years. Today, it has more than 17,000 people servicing clients across the region with offices in the cities including Beijing, Shanghai, Dalian, Chengdu, Guangzhou, Shenzhen, Hong Kong and Taipei. As a trusted Partner of Choice for digital transformation, Accenture is bringing more innovation to the business and technology ecosystems and helping Chinese enterprises and the government to embrace digitization and enhance global competitiveness to succeed in the new era.

For more information about Accenture, please visit its corporate homepage www.accenture.com and its Greater China homepage www.accenture.cn .

About Accenture Interactive：

As one of the key services under Accenture, Accenture Interactive is in the business of Experience. We connect deep human and business insights with the possibilities of technology to define and deliver new realities. We're committed to helping clients design, build, communicate and run Experiences that make peoples' lives better, more productive and more meaningful. Visit http://www.accentureinteractive.com to find out more about us.

Key Responsibilities

• Support Market Lead with territory contributions to co-creation with Brand Platform ​

• Support Market Lead in Client business reviews​

• Client stakeholder management and satisfaction (covering market, region or both, applicable)​

• Coordinate with local agency partners e.g. media​

• Contribute to ongoing account oversight with routine cadence of communications and meetings​

• Collate best practice and insights across Territories​

• Understand annual and quarterly Client priorities and team capacity

• Orchestrate client brief to cross-channel digital campaign plan, based on local audience insights​

• Help to identify relevant global content assets for local adaptation, coordinating localisation activities to drive highly effective campaigns​

• Collate localisation production brief in workflow tool, fit-for-purpose for swift production by Accenture Global Operations Hub or local suppliers, spanning web, CRM, social, AV and key digital formats​

• Collaborate with analytics specialists on optimisations, key learnings and best practice based on campaign data​

• Contribute to performance sessions with global, regional and local stakeholders to improve local planning and content results​

• Based on Global priorities and local client plans, activate annual brand plan with quarterly campaign laydown

Experience, Attributes and Qualifications:

• Minimum 3 years experience, with preference for background in luxury ​

• Understanding of digital marketing activities and key channels, including social media, CRM and analytics​

• Ability to provide insights to client on campaign planning, performance optimisation and process improvements​

• Strong interpersonal and communication skills, with ability to gain client alignment and collaborate with teams across borders and time zones​

• Solid project management skills and ability to manage multiple tasks concurrently