Interactive - Campaign Delivery Director DX and Product

About Accenture：

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 506,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

The company has been operating in Greater China for over 30 years. Today, it has more than 17,000 people servicing clients across the region with offices in the cities including Beijing, Shanghai, Dalian, Chengdu, Guangzhou, Shenzhen, Hong Kong and Taipei. As a trusted Partner of Choice for digital transformation, Accenture is bringing more innovation to the business and technology ecosystems and helping Chinese enterprises and the government to embrace digitization and enhance global competitiveness to succeed in the new era.

For more information about Accenture, please visit its corporate homepage www.accenture.com and its Greater China homepage www.accenture.cn .

About Accenture Interactive：

As one of the key services under Accenture, Accenture Interactive is in the business of Experience. We connect deep human and business insights with the possibilities of technology to define and deliver new realities. We're committed to helping clients design, build, communicate and run Experiences that make peoples' lives better, more productive and more meaningful. Visit http://www.accentureinteractive.com to find out more about us.

Key Responsibilities

• Central point of content for Territory (market, region or both, as applicable)​

• Lead territory contributions to co-creation with Brand Platform ​

• Coordinate Client business reviews​

• Client stakeholder management and satisfaction (covering market, region or both, applicable)​

• Coordinate with local agency partners e.g. media​

• Champion process adoption and market onboarding to new ways of working​

• Manage ongoing account oversight with routine cadence of communications and meetings​

• Share best practice and insights across Territories​

• Local team management and satisfaction​

• Manage capacity planning quarterly, based on campaign needs of market

• Orchestrate client brief to cross-channel digital campaign plan, based on local audience insights​

• Help to identify relevant global content assets for local adaptation, coordinating localisation activities to drive highly effective campaigns​

• Collate localisation production brief in workflow tool, fit-for-purpose for swift production by Accenture Global Operations Hub or local suppliers, spanning web, CRM, social, AV and key digital formats​

• Collaborate with analytics specialists on optimisations, key learnings and best practice based on campaign data​

• Organise performance sessions with global, regional and local stakeholders to improve local planning and content results​

• Based on Global priorities and local client plans, manage annual brand plan with quarterly campaign laydown

Experience, Attributes and Qualifications:

• Minimum 8 years experience, with preference for background in luxury ​

• Strong knowledge of digital marketing activities and key channels, including social media, CRM and analytics​

• Ability to provide recommendations to client on campaign planning, performance optimisation and process improvements​

• Excellent interpersonal and communication skills, with ability to, appropriately challenge clients and collaborate with teams across borders and time zones​

• Strong project management skills and ability to manage multiple tasks concurrently​

• Functional business language for market serviced, and English​

Experience, Attributes and Qualifications:

• Minimum 8 years experience, with preference for background in luxury ​

• Strong knowledge of digital marketing activities and key channels, including social media, CRM and analytics​

• Ability to provide recommendations to client on campaign planning, performance optimisation and process improvements​

• Excellent interpersonal and communication skills, with ability to, appropriately challenge clients and collaborate with teams across borders and time zones​

• Strong project management skills and ability to manage multiple tasks concurrently​

• Functional business language for market serviced, and English​