Job Role: Digital Customer Experience – Business Architect Management Consulting Manager
Location: London, Edinburgh, Manchester
Salary: Competitive Salary & Benefits
Career Level: Manager
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.
We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too.
“Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO
As a team:
Customer Sales & Service (CS&S)
Our purpose is to champion the customer, helping businesses across all industries build relevant and significant relationships and interactions with their customers.
The CS&S practice sits within our Strategy and Consulting business, spanning Financial Services, Resources, Products, Health and Public Sector and Comms, Media & Technology. In CS&S, we help clients define, plan and deliver changes that impact end customers and the front-office which includes:
You'll learn, grow and advance in an innovative culture that thrives with shared success, innovative ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways
If you’re looking for a challenging career working in a vibrant environment with access to training and a global network of specialists, this could be the role for you. As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job.
In our team you will learn:
In this role you will:
We are looking for experience in the following skills:
The most important thing for us is that you display the right attitude. We would like you to actively contribute to our community and clients as practitioners, think logically to tackle problems and engage others. We want you to be driven to develop yourself and others, as well as having a ‘big picture’ understanding of customer sales and servicing trends. This role is not purely analytical and will require creative thinking, excellent client communication skills and the ability to identify new innovative ways to apply our skills and services to solve a wider set of client problems.
As well as the above, you should have experience/expertise in one or more the following areas:
Set yourself apart:
What’s in it for you
At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice!
Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for.
About Accenture
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com
Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.
Closing Date for Applications 31/08/21
Accenture reserves the right to close the role prior to this date should a suitable applicant be found.
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