Network Infrastructure SW/Application Tech Support Practitioner

About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com
Accenture | Let there be change
We embrace change to create 360-degree value
www.accenture.com

• 
  
• Project Role :SW/Application Tech Support Practitioner
• Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
• Management Level :10
• Work Experience :4-6 years
• Work location :Pune
• Must Have Skills :Network Infrastructure
• Good To Have Skills :
• Job Requirements :
  • 
    
  • Key Responsibilities : - Project implementations and troubleshooting - Client delivery and tasks as expected - Change implementation and management - Technical documentation
    
  • Technical Experience : - Strong experience with IOS-XR TIMOS based platforms such as Cisco NCS/ASR/Nokia 7750 routers - Both configuration and device mgmt/OS upgrade of Cisco/Nokia routers and switching skills STP, VLAN, QinQ and other LAN technologies - Previous experience with Cisco IOS, IOS XR and NX-OS based devices - Strong hands-on experience with IS-IS, MPLS, BGP, SR network protocols and troubleshooting skills - Experienced in VRRP and HSRP - Experience in service provider network is must
    
  • Professional Attributes : - Good communication skills - Willing to work for non-business hours if needed for change implementations - Should have good collaborative skills
    
  • Educational Qualification : Any
    
  • Additional Information : Added skills like DevOps skills Linux, Python, GIT are desirable

15 years of full time education