Microsoft 365 SW/Application Tech Support Practitioner

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• Project Role :SW/Application Tech Support Practitioner
• Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
• Management Level :9
• Work Experience :6-8 years
• Work location :Pune
• Must Have Skills :Microsoft 365
• Good To Have Skills :Microsoft 365 Security & Compliance Center,Microsoft 365 SharePoint Online,Shell Scripting
• Job Requirements :
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  • Key Responsibilities : 1 Microsoft Office 365 Exchange Online 2 Azure AD 3 Microsoft Exchange Server 2007-2013 mailbox migration, Networking Infrastructure 4 Ability to analyse customer needs, document requirements, and design technical solutions 5 Should be able to manage migration errors, post-migration user issues 6 Design and implement Office 365 and related technologies including but not limited to, Exchange Online, Exchange Server, Azure AD and Active Directory Federation Services
    
  • Technical Experience : A 9 years of relevant experience in managing Azure AD, Multi-Factor Authentication MFA, Azure Information Protection, Conditional Access B Troubleshooting of SSO and authentication issues, troubleshooting mail delivery issues based on NDR C Install, Configure and Manage AADConnect Server
    
  • Professional Attributes : 1 Communication - speaking, written, presenting, listening, fluent in English 2 Flexibility, adaptability, change, good learner, positive attitude, confident 3 Integrity honest, ethical, high morals, personal values 4 Interpersonal - sense of humor, nurturing, empathetic, has self-control, patient
    
  • Educational Qualification : Graduate / Post-graduate
    
  • Additional Information : Ready to work in 24/7 environment

15 years of full time education