Enterprise Network Operations SW/Application Tech Support Practitioner

About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com
Accenture | Let there be change
We embrace change to create 360-degree value
www.accenture.com

• 
  
• Project Role :SW/Application Tech Support Practitioner
• Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
• Management Level :11
• Work Experience :2.5-4 years
• Work location :Pune
• Must Have Skills :Enterprise Network Operations
• Good To Have Skills :Network Infrastructure
• Job Requirements :
  • 
    
  • Key Responsibilities : Hands-on troubleshooting experience in Enterprise LAN/WAN/Wireless environment Strong technical experience on Cisco/HP/Aruba Platform Network solutions Strong Technical hands-on experience with Infoblox and Meraki Added advantage to have hands-on experience on Juniper Strong Technical expertise with Wireless protocols, routing protocols, MPLS, QOS and switching technology Good knowledge of security technologies like IPSec, VPNs, GRE, NAT/PAT over varied platforms
    
  • Technical Experience : Good technical experience to work on project relate work Cisco RS, Wireless CCNA Juniper - JCNIA
    
  • Professional Attributes : Good communication skills - written as well as verbal Passion to work and learn new technology Understanding of ITIL process
    
  • Educational Qualification : BE or Graduate/Post Graduate in Science/Maths/IT or related streams with relevant technology experie
    
  • Additional Information : CMNA Certified Meraki Networking Association ACSA Aruba Certified Switching Associate

15 years of full time education