Asset Management SW/Application Tech Support Practitioner

About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com
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• Project Role :SW/Application Tech Support Practitioner
• Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
• Management Level :10
• Work Experience :4-6 years
• Work location :Pune
• Must Have Skills :Asset Management
• Good To Have Skills :Customer Service Operations
• Job Requirements :
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  • Key Responsibilities : 1- Design and execute asset management policies, procedures and processes 2- Coordinate with management in utilizing the asset management tools to analyze, review and track asset data 3-Develop asset control processes to monitor accountability identification, maintenance, location and contracts
    
  • Technical Experience : 1- Excellent communication skills, both written and verbal and an ability to thrive in a fast-paced environment 2- supports Assets Engineering Manager in monitoring and maintaining facilities, systems, and equipment through their whole life cycle commissioning, operating, maintaining, repairing, modifying, replacing and decommissioning/disposal 3- Leading teams onsite remotely 4- Maintaining, upgrading, and operating company assets to ensure there functioning at their optimum
    
  • Professional Attributes : 1- Excellent communication skills, both written and verbal and an ability to thrive in a fast-paced environment 2- He should understand the situation and adapt the changes quickly 3- Ability to convey his messages/information very clearly and it should be understandable to the end users/customer
    
  • Educational Qualification : Diploma / Graduate Should be completed 15 years full time education
    
  • Additional Information : Should have experience on ground work rather than supporting remotely to customer

15 years of full time education