Cloud Infrastructure SW/Application Tech Support Practitioner

About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com
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• Project Role :SW/Application Tech Support Practitioner
• Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
• Management Level :10
• Work Experience :4-6 years
• Work location :Mumbai
• Must Have Skills :Cloud Infrastructure
• Good To Have Skills :Linux Operations
• Job Requirements :
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  • Key Responsibilities : -Engineer is responsible for Cloud Architecture and Cloud deployments -Frequent interaction and collaboration with multiple IT support team personnel around the globe -Help architect and deploy cloud solutions -Strong background in AWS -Work across team and vendors to troubleshoot and resolve complex cloud issues -Need to attend US Hours meetings with Vendors
    
  • Technical Experience : -Deployment and support complex cloud deployments in AWS -Linux Operations support in a matrixed environment -System administration -Python -Shell Scripting
    
  • Professional Attributes : - Good Communication skills - Communicate effectively to the team - Ready to work 24/7 as per the requirements
    
  • Educational Qualification : -Certification over Cloud -Certification over Linux administration -Any graduate from BA/Bcom/BE

15 years of full time education