IC ServiceNow Consultant

     Must Have:
     • Admin & Development experience on ServiceNow Modules
     • Incident, Problem, Change, CMDB, Asset, SLM/SLA, Service Catalog, Service Portal
     • Knowledge, Discovery, Performance Analytics, Orchestration
     • Service Mapping, Event Management Integration, Mobile UI, Chat/Connect
     • Cloud Management capabilities, Mobile App demo, Chat, GRC , HR & Barcode Scanner
     • Maintenance, administration and version standardization of ServiceNow
     • Experience with ServiceNow development/configuration/customization/enhancements
     • Develop Applications on ServiceNow Platform & Upgrades
     • Service Management Process development
     • Third Party Management/Integration with other ITSM tools & 3rd Party tools
     • Configuration of functionalities according to the best process & practices
     • Serve as a highly technical skilled specialist resource within the ServiceNow domain to provide support on all the ServiceNow capability and modules
     • Provide effective concise, timely, and consistent verbal and written communications to peers, customers, and management
     • Establish and maintain documentation regarding standards and policies surrounding administration & development of SNOW as it applies to best practice industry standards
     • Excellent Problem-solving and analytical skills.
     • Excellent interpersonal & Team Management skills
    
Qualifications
    
     - Bachelors Degree in Computer Science, Information Technology or other relevant fields
     - Knowledge of ITIL processes is a plus, ServiceNow Admin and ITIL V3 certification
     - ServiceNow Service Watch, Procurement, Product Catalog, HR Case, Demand, Finance and Legal Management
     - Other ITSM tools knowledge like BMC Remedy , HP SM
     Support in analyzing workflows and present solution possibilities
     Good verbal and written communication skills