Openlink Rightangle SW/Application Tech Support Practitioner

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• Project Role :SW/Application Tech Support Practitioner
• Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
• Management Level :9
• Work Experience :6-8 years
• Work location :Hyderabad
• Must Have Skills :Openlink Rightangle
• Good To Have Skills :No Technology Specialization
• Job Requirements :
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  • Key Responsibilities : Determination and documentation of functional requirements resulting from business requirements and securing business approval Prioritization of functional requirements and issues while gaining alignment with business subject matter experts Ensuring that transactional and master data requirements associated with the projects deliverables are defined and understood with stakeholders Supporting the business processes mapped in RightAngle application and resolving the tickets within given SLA
    
  • Technical Experience : OpenLink Right Angle scheduling and actualization functions, Commodities, Trading and Risk management, and Pricing functions Minimum 3 years of supporting and operating OpenLink RightAngle as a functional analyst Experience with OpenLink RightAngle AutoMatcher Transactional data exchange and processing Hands-on role working with large transactional data sets Designing and developing IT solutions in a project environment Strong communication skills, both written and verbal
    
  • Professional Attributes : Assist team in solving high priority issues Work in shifts on rotational basis SQL server development experience and/or SQL scripting experience Experience with Microsoft Visual Studio NET, ASPNet, C, and/or PowerBuilder
    
  • Educational Qualification : 15 years of full time education

15 years of full time education