Openlink Endur Functional SW/Application Tech Support Practitioner

About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com
Accenture | Let there be change
We embrace change to create 360-degree value
www.accenture.com

• 
  
• Project Role :SW/Application Tech Support Practitioner
• Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
• Management Level :9
• Work Experience :6-8 years
• Work location :Hyderabad
• Must Have Skills :Openlink Endur Functional
• Good To Have Skills :No Technology Specialization
• Job Requirements :
  • 
    
  • Key Responsibilities : 1 Requirements gathering, functional analysis , functional design and end to end configuration of product set up in Endur 2 Adept in handling business changes and managing client expectations 3 Provide comprehensive document of changes, coordinate user testing, user training 4 Effective management of tasks, timelines, progress reporting on tasks 5 Manage communication across multiple teams and be a good team player
    
  • Technical Experience : 1 Thorough understanding of Agile and waterfall delivery methodology 2 Should have experience in managing an end to end delivery of a module 3 Strong functional understanding of Gas, power, coal, emissions/renewables trading 4 Should have deep experience in latest Endur version with setup experience on all key modules 5 Should have good experience in writing basic sqls , understanding of the Endur data model 6 Should have basic knowledge on test automation
    
  • Professional Attributes : 1 Candidate must be able to work in small teams, or alone, for project delivery 2 Candidate should be able to exhibit strong analytical and problem solving skills, to deliver high quality solutions to clients
    
  • Educational Qualification : 1 Minimum 15 years of full-time education 2 Atleast 4 year Bachelor degree Training or certification

15 years of full time education