Identity and Access Management SW/Application Tech Support Practitioner

About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com
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• Project Role :SW/Application Tech Support Practitioner
• Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
• Management Level :9
• Work Experience :6-8 years
• Work location :Hyderabad
• Must Have Skills :Identity and Access Management
• Good To Have Skills :No Technology Specialization
• Job Requirements :
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  • Key Responsibilities : A Support and troubleshoot enterprise IAM solutions B Support and troubleshoot below list of technologies Ping Federate Thycotic PAM Radiant Logic VDS Ping Identity WAM Saviynt IGA C Specify design and build IAM solutions including password management SSO federation and authentication D Basic knowledge and understanding of any identity architecture services and components E On call to support operations in case of issues Create and maintain system documentation
    
  • Technical Experience : A Security Incident and Event Management SIEM B Exchange Online workstream Win 10 Security C Windows Defender Anti Virus D Windows Defender Credential Guard E Intune Device Configuration Profiles F BitLocker G Windows Defender Smart Screen H Windows Defender Application
    
  • Professional Attributes : A Willingness to travel as required B Willingness to be on call support C Willingness to work in shifts D Good verbal and written communication skill
    
  • Educational Qualification : Graduate

15 years of full time education