Configuration Database & CI Management SW/Application Tech Support Practitioner

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• Project Role :SW/Application Tech Support Practitioner
• Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
• Management Level :12
• Work Experience :1-2.5 years
• Work location :Hyderabad
• Must Have Skills :Configuration Database & CI Management
• Good To Have Skills :Asset Management
• Job Requirements :
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  • Key Responsibilities : -Handling service tickets and emails on asset operations within the defined SLA -Assist inventory management, reporting and tracking requests for procurement -Preparing reports on asset management processes-Ensuring adherence to process guidelines- Design and execute IT Asset management procedures and processes -Ensure audit compliance for the IT assets - Lead qualities and team handling skills
    
  • Technical Experience : Any graduate
    
  • Professional Attributes : Min 2 years experience in IT asset management operations
    
  • Educational Qualification : Graduate
    
  • Additional Information : backfill for Pruthvi Reddy, pruthvi kpruthvireddy

15 years of full time education