Unified Communication and Collaboration Implementation SW/Application Tech Support Practitioner

About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com
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• Project Role :SW/Application Tech Support Practitioner
• Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
• Management Level :11
• Work Experience :2.5-4 years
• Work location :Gurugram
• Must Have Skills :Unified Communication and Collaboration Implementation
• Good To Have Skills :Microsoft 365,Unified Communication and Collaboration Operations
• Job Requirements :
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  • Key Responsibilities : 1 Working on Incident related to Teams, SharePoint Online, One Drive, Power Shell scripting and Service Now 2 Reports creation and analysis Technical Experience 3 Power apps, Power BI, Power automate technology experience
    
  • Technical Experience : 1 Experienced in Teams, SharePoint Online, One Drive, Power Shell scripting 2 Good understanding of Service Now tool 3 Power apps ,Power BI, Power automate technology experience
    
  • Professional Attributes : Good communication, incident coordination skills, analytical skills, presentation skills, ability to work under pressure needed to carry out this job 3 years of relevant experience
    
  • Educational Qualification : Require minimum BE graduate , graduation in other field is also fine

15 years of full time education