Network Security Operations SW/Application Tech Support Practitioner

About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com
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• Project Role :SW/Application Tech Support Practitioner
• Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
• Management Level :9
• Work Experience :6-8 years
• Work location :Gurugram
• Must Have Skills :Network Security Operations
• Good To Have Skills :Network Service Assurance
• Job Requirements :
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  • Key Responsibilities : a: Firewall Implementation specializing in firewalls b: Preparing proposed changes to customers network before implementation c: Testing new network setups before migrating to production network d: Planning and scheduling the deadlines with Project Managers e: Managing and implementing network migrations Firewalls, F5 load-balancers f: Creating and maintaining full security implementation documents and technical drawings g: Researching on new design and implementation to solve issues
    
  • Technical Experience : a: 5-7 years of work experience in Enterprise security Products b: specializing in Firewall deployment, Panorama, ASA 55xx series 8x and 9x, FTD, F5 load balancer: F5 Viprion chassis version 12x onwards c: Good Knowledge in BIG-IP F5 Products d: Good Knowledge of Proxy/PAC file architecture
    
  • Professional Attributes : a: Team handling, Service Operations Delivery experience b: Flexible to work in 24x7 environment c: should have knowledge of SLAs OLAs and KPIs d: Team player who also works well independently self-motivated
    
  • Educational Qualification : Graduation
    
  • Additional Information : a: Good communication and collaboration skills b: Ability to develop operational documentation

15 years of full time education