Microsoft 365 SW/Application Tech Support Practitioner

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• Project Role :SW/Application Tech Support Practitioner
• Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
• Management Level :11
• Work Experience :2.5-4 years
• Work location :Gurugram
• Must Have Skills :Microsoft 365
• Good To Have Skills :Microsoft 365 SharePoint Online
• Job Requirements :
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  • Key Responsibilities : 1 Experience managing SharePoint farms 2013 / 2016/ 2019 / Online 2 Monitoring the SharePoint servers health on a day to day basis 3 Patching of SharePoint farm 4 Experience in managing / configuring Office Online Farm 5 Knowledge of SharePoint Add-in model Provider hosted and SharePoint hosted Windows and IIS troubleshooting skills 6 Experience in troubleshooting SharePoint based applications 7 Knowledge on IIS Configurations along with the knowledge of logs analysis
    
  • Technical Experience : 1 Provide OneDrive for Business and SharePoint Online support to end users 2 Patching of SharePoint farm 3 Experience managing SharePoint farms 2013 / 2016/ 2019 / Online
    
  • Professional Attributes : 1 Good verbal and written communication skills to connect with customer stake holders at varying levels of the organization 2 Ability to operate independently and make decisions with little direct supervision
    
  • Educational Qualification : Graduate
    
  • Additional Information : Na

15 years of full time education