Microsoft 365 SW/Application Tech Support Practitioner

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• Project Role :SW/Application Tech Support Practitioner
• Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
• Management Level :8
• Work Experience :8-10 years
• Work location :Gurugram
• Must Have Skills :Microsoft 365,No Technology Specialization
• Good To Have Skills :
• Job Requirements :
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  • Key Responsibilities : Design and deploy MS Exchange On Premises and O365; Design Azure AD/ADConnect;Design and deploy Teams;Data Analysis and produce prelim release plan; Identifies and Plans Activities/Tasks to maximize resource utilization by leveraging timezone difference; Identifies Business Priorities, Constraints, Escalates highlights risks; Deliver within defined timelines ensuring quality of delivery; Overall responsibility to ensure migration is on track;
    
  • Technical Experience : Experience :10-15 years and above Expert Level Skills: Microsoft Exchange On Premises, O365 and Hybrid;Microsoft Teams O365 and Hybrid ;Azure AD Adconnect, High Availability and Disaster Recovery;PKI;Knowledge about Enterprise Voice;ITIL Framework
    
  • Professional Attributes : Excellent written and oral communication skills and worked in client facing role
    
  • Educational Qualification : BE/BS in Computer Science, Electronics, Electrical or other branches of engineering, Science graduat
    
  • Additional Information : NA

15 years of full time education