EMC Storage Area Network (SAN) Administration SW/Application Tech Support Practitioner

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• Project Role :SW/Application Tech Support Practitioner
• Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
• Management Level :9
• Work Experience :6-8 years
• Work location :Gurugram
• Must Have Skills :EMC Storage Area Network (SAN) Administration
• Good To Have Skills :No Technology Specialization
• Job Requirements :
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  • Key Responsibilities : 1-Administer entire storage systems 2-Candidate should be able to provide the support for SAN and Unified Storage it includes Storage Health Check-up, Monitoring alerts and take preventive and reactive actions 3-Oversee IO performance of production along with development of databases LUNs 4-Conduct bottleneck evaluation to identify performance issues 5-Work with Storage vendors on break fix issues 6-Good knowledge in ITIL framework on Incident, Problem, Change management Service request mgmt
    
  • Technical Experience : 1-Strong knowledge in Storage Products HPE 3PAR, HPE Nimble, Brocade SAN Switches, Zoning Concepts 2- 3 to 5 years of relevant experience in Storage Domain 3-Hands-on experience in performing activities related to install, configure and managing SAN devices, Storage Arrays, and fiber switches 4-Perform Storage firmware upgrades 5-Capacity Management: Monitoring Storage, Audit logs and take reactive and proactive action Provide reporting on capacity usage to the management
    
  • Professional Attributes : Good technical skill and ability to manage the team
    
  • Educational Qualification : As per Accenture standards

15 years of full time education