Network Security Operations SW/Application Tech Support Practitioner

About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com
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• Project Role :SW/Application Tech Support Practitioner
• Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
• Management Level :10
• Work Experience :4-6 years
• Work location :Bengaluru
• Must Have Skills :Network Security Operations
• Good To Have Skills :Network Infrastructure
• Job Requirements :
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  • Key Responsibilities : 1-Must configure and maintain F5 Load Balancers and have good knowledge of network management and monitoring 2-Troubleshoot, configure, upgrade, maintain, and monitor the load balancer infrastructure 3-Look into the daily administration of the F5 load balancer environment 4-Perform daily operational tasks submitted by customers through ticketing tools
    
  • Technical Experience : 1-Experience with F5 Big-IP LTM and GTM modules 2-Experience with tcpdump and network analyzer tools like wireshark, etc 3-Demonstrate a solid understanding of the OSI and TCP/IP network models and provide examples 4-Excellent communications skills and ability to interact with clients
    
  • Professional Attributes : 1-ready to work in 24/7 work environment
    
  • Educational Qualification : As per Accenture standards
    
  • Additional Information : F5 certification or CCNA/CCNP certification preferred

15 years of full time education