Microsoft Windows Desktop Management SW/Application Tech Support Practitioner

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• Project Role :SW/Application Tech Support Practitioner
• Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
• Management Level :10
• Work Experience :4-6 years
• Work location :Bengaluru
• Must Have Skills :Microsoft Windows Desktop Management
• Good To Have Skills :No Technology Specialization
• Job Requirements :
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  • Key Responsibilities : 1-Work directly with key business and IT stakeholders to gather requirement design consider design alternatives facilitate discussions and provide out of the box solution 2-Creating the remote action scripts through power shell 3-Create NexThink dashboard as per the client requirement 4-Create custom report based on client requirement 5-Analyses workday release updates to understand impacts of feature changes in relation to clients existing integrations Must Have Skill: Understanding of Database
    
  • Technical Experience : 1-Should have 5years of experience and knowledge on creating customize power shell scripts include testing and deployment 2-Good Experience on windows 7 windows 10 operating systems 3-Experience on Denomination and cleanup activities 4-Basic knowledge on Infrastructure 5- Must Have Skill: a- Knowledge on Power shell scripting b-Develop support PowerShell DSC resources c- Scripting and automation of manual processes d-Experience in working with XML files e- Knowledge on Rest API SOAPAPI
    
  • Professional Attributes : 1-Good verbal and written communication skills to connect with customer at varying level of the organization 2-Ability to operate independently and make decisions with little direct supervision
    
  • Educational Qualification : BE
    
  • Additional Information : Good to have:1-windows servers windows10 Operating system optimization 2-Infrastructure knowledge

15 years of full time education