Microsoft Teams Infrastructure SW/Application Tech Support Practitioner

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• Project Role :SW/Application Tech Support Practitioner
• Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
• Management Level :9
• Work Experience :6-8 years
• Work location :Bengaluru
• Must Have Skills :Microsoft Teams Infrastructure,No Technology Specialization
• Good To Have Skills :
• Job Requirements :
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  • Key Responsibilities : Manage different skype for business version Lync 2013/S4B 2015/2019/MS team/Office365; Design, implement and support large scale skype for business on-premise with enterprise voice environments; Design the high availability environment with disaster recovery plan; Provide day to day on-call administration support in a Microsoft Skype for business environment along with supporting assigned systems and installing applications; Manage the Deployment and implementation new services and testing
    
  • Technical Experience : Microsoft Teams Phone system, Advance voice configuration; Microsoft Skype for business On Premises, and Hybrid; High Availability and Disaster Recovery for Skype for business; Office 365, Exchange online , Exchange Hybrid, Azure AD ; Knowledge about Enterprise Voice, Direct routing, advance voice features; Experience with Power shell commands, SQL administration; Depth knowledge about windows Networking, AD, Lync, Skype for Business; Proficient in configuration of Dial plan, routes,
    
  • Professional Attributes : Excellent written and oral communication skills and worked in client facing role
    
  • Educational Qualification : BE/BS in Computer Science, Electronics, Electrical or other branches of engineering, Science graduat
    
  • Additional Information : Technical Certfication

15 years of full time education