Microsoft System Center Configuration Manager SW/Application Tech Support Practitioner

About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com
Accenture | Let there be change
We embrace change to create 360-degree value
www.accenture.com

• 
  
• Project Role :SW/Application Tech Support Practitioner
• Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
• Management Level :8
• Work Experience :8-10 years
• Work location :Bengaluru
• Must Have Skills :Microsoft System Center Configuration Manager
• Good To Have Skills :Microsoft Windows 10
• Job Requirements :
  • 
    
  • Key Responsibilities : 1 Discover the AD/MECM/Windows 10/Azure AD/Intune/Security setting/configurations and prepare discovery report 2 Capture and document the Risk Dependency for each AD/MECM/Windows 10/Azure AD/Intune/Security elements in the environment 3 Prepare Design document and get it approved from Architect internally and from client architect if needed 4 Prepare migration, build and test cases document 5 Ensure readiness for migration with respect to AD/MECM/Windows 10/Azure/Intune/Security/Device
    
  • Technical Experience : 1 Familiar with powershell scripting, and automation 2 Deployment, installation and administration of products 3 Evaluate emerging technologies to ensure technical solutions are compatible with the companys business needs and strategic objectives 4 Investigate, analyze and resolve technical issues and actively pursue mechanisms for preventing, or automating the response to reoccurrences 5 Windows Automated Installation Kit WAIK tools
    
  • Professional Attributes : 1 Good Verbal and written communication skills 2 ITIL Certified, Azure certified 3 Good Knowledge on MS tools
    
  • Educational Qualification : Bachelors degree in Computer Science or Electronics equivalent subject

15 years of full time education