Microsoft Azure IaaS SW/Application Tech Support Practitioner

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• Project Role :SW/Application Tech Support Practitioner
• Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
• Management Level :10
• Work Experience :4-6 years
• Work location :Bengaluru
• Must Have Skills :Microsoft Azure IaaS
• Good To Have Skills :DevOps,Microsoft Azure PaaS
• Job Requirements :
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  • Key Responsibilities : 1 Creation and management of Azure IAAS resources using ARM template and scripting PowerShell or Python 2 Creation and managing of the Storage account and their subunits ie Blob, File or queues etc, NSG, Private DNS zone new routes to the Route table, Virtual network gateway, Recovery Services vault for backup and restore 3 Manage and create VM, Azure Bastion Host and associated troubleshooting 4 Managing the ExpressRoute circuits and modification of Application gateway and its respective rules
    
  • Technical Experience : 1 Knowledge on all Windows server features and roles 2 Managing VMs and supporting azure hosted services 3 Experience on working incidents, service requests and changes 4 Experience in creating SOPs and Runbooks 5 Identify RCA for re-occurring issues 6 Experience in creating SOPs and Runbooks 7 Experience working as team player, should work collaboratively multiple technical teams 8 Experience of managing multiple versions of Windows Servers windows 2019/2016/2012
    
  • Professional Attributes : 1 Should be able to work in 24/7 rota 2 Should have minimum experience of 36 months 3 Should have good communication skills 4 Should be ready to acquire new skills 5 Should be Flexible to support during OOH
    
  • Educational Qualification : Graduate

15 years of full time education