Microsoft 365 SharePoint Online SW/Application Tech Support Practitioner

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• Project Role :SW/Application Tech Support Practitioner
• Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
• Management Level :10
• Work Experience :4-6 years
• Work location :Bengaluru
• Must Have Skills :Microsoft 365 SharePoint Online
• Good To Have Skills :Microsoft Sharepoint Administration
• Job Requirements :
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  • Key Responsibilities : a: Knowledge of SharePoint Add-in model Provider hosted and SharePoint hosted Windows and IIS troubleshooting skills b: Experience in troubleshooting SharePoint based applications c: Knowledge on IIS Configurations along with the knowledge of logs analysis d: Implementation, testing, and operations of OneDrive for Business and SharePoint Online products e: Configure OneDrive for Business and SharePoint Online services and settings
    
  • Technical Experience : a: Experience managing SharePoint farms 2013 / 2016/ 2019 / Online b: Monitoring the SharePoint servers health on a day to day basis c: Patching of SharePoint farm d: Experience in managing / configuring Office Online Farm
    
  • Professional Attributes : 6 years experience Strong analytical and communication skills written, interpersonal, and presentational required Ability to lead troubleshooting calls involving senior stakeholders from Accenture / Clients
    
  • Educational Qualification : Minimum Bachelors degree Relevant Vendor/Technology certifications preferred

15 years of full time education