Micro Focus Operations Orchestration SW/Application Tech Support Practitioner

About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com
Accenture | Let there be change
We embrace change to create 360-degree value
www.accenture.com

• 
  
• Project Role :SW/Application Tech Support Practitioner
• Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
• Management Level :9
• Work Experience :6-8 years
• Work location :Bengaluru
• Must Have Skills :Micro Focus Operations Orchestration
• Good To Have Skills :Microsoft SQL Server,Python Programming Language,UNIX Shell Scripting
• Job Requirements :
  • 
    
  • Key Responsibilities : a: Single Domain Expertise ie Full Stack App, Infra or Network b: Experience on Source code management c: Code review d: Configuration management e: Security management f: Build management g: Automation and SRE Tools h: Artifact management i: Release management j: Test automation k: Continuous integration l: Continuous delivery m: Orchestration n: Routine automation o: Application performance Monitoring
    
  • Technical Experience : a: Hands-On experience in tool development task b: Working knowledge in any of the automation tool- RunDeck, RESOLVE, MFOO etc c: Hands on experience DevOps tools Ansible, Jenkins etc d: Hands on experience in Python, Unix/Linux Shell scripting, PowerShell scripting, Perl, SQL and PL/SQL etc e: Have good exposure in CI/CD pipeline f: Ability to liaise with 3rd party vendors and manage highly profile escalation calls
    
  • Professional Attributes : a: Working competency methodology, tools for effective SRE b: Good analytical and problem-solving skills c: Good verbal and written communication
    
  • Educational Qualification : a: 15 years of full time education

15 years of full time education