Enterprise Systems Monitoring Tools SW/Application Tech Support Practitioner

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• Project Role :SW/Application Tech Support Practitioner
• Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
• Management Level :8
• Work Experience :8-10 years
• Work location :Bengaluru
• Must Have Skills :Enterprise Systems Monitoring Tools
• Good To Have Skills :Continuous Integration Tools & Techniques,Microsoft Azure DevOps,System Monitoring Tools & Techniques
• Job Requirements :
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  • Key Responsibilities : 1: Helping the team improve on their journey towards continuous delivery, which includes technical practices including continuous integration, continuous deployment and designing the solution for releases 2: Establishing and maintaining close, collaborative working relationships with and between Agile team members and stakeholders to provide transparency and create accountability 3: Providing relevant and needed updates to stakeholders and management as needed
    
  • Technical Experience : 1: Virtualization Cloud VMWare, GCP, Azure, AWS or OpenStack adoption and migration 2: CI/CD Jenkins, Travis CI, GitLab CI, Spinnaker, Azure DevOps with 3: Agile toolsets Git version-control and collaboration 4: Issue tracking and collaboration Jira and Confluence and Agile development SCRUM / Kanban Micro-Services architecture 5: Configuration Management tools like Ansible, Puppet, Chef or Salt Container based platforms and orchestration 6: Docker and Docker-Compose, Kubernetes
    
  • Professional Attributes : 1: Good professional skills
    
  • Educational Qualification : 1: Graduate
    
  • Additional Information : 1: Good interpersonal skills

15 years of full time education