DevOps SW/Application Tech Support Practitioner

About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com
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We embrace change to create 360-degree value
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• Project Role :SW/Application Tech Support Practitioner
• Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
• Management Level :10
• Work Experience :4-6 years
• Work location :Bengaluru
• Must Have Skills :DevOps
• Good To Have Skills :Linux Operations,PERL Scripting,Python Programming Language
• Job Requirements :
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  • Key Responsibilities : A:To automate the infrastructure using Terraform, Chef, Python, Shell script B: To automate Cloud and on-premise Servers In Cloud, Azure and GCP and On-premise, C: Datacenter will be open stack and VMWare D: To secure the sensitive data with Hashi Corp Vault E: To orchestrate the tasks using Run-Deck primarily but in few cases ansible
    
  • Technical Experience : A: Candidate should have knowledge of shell script B: Knowledge of Jenkins C: System Monitoring through monitoring tools like Pingdom, Zabbix etc D: Active participate in troubleshooting on-call support in weekends which may implement in future and co-ordinate with other stakeholders to fix the application issues E: Initially we may need to engage with US and Hungary Europe TimeZone to start off
    
  • Professional Attributes : A: Communication to coordinate with Client and manage business B: Take timely action and Take swift decision
    
  • Educational Qualification : Graduate

15 years of full time education