CyberArk Privileged Identity Access Management SW/Application Tech Support Practitioner

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• Project Role :SW/Application Tech Support Practitioner
• Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
• Management Level :10
• Work Experience :4-6 years
• Work location :Bengaluru
• Must Have Skills :CyberArk Privileged Identity Access Management
• Good To Have Skills :Identity and Access Management
• Job Requirements :
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  • Key Responsibilities : a Should have good understanding of Privilege Access Management b Experience of working on a project where CyberArk tool was implemented c Take initiatives and end to end responsibility of driving project activities to successful completion d Educate and guide technical teams by conducting sessions with technical SMEs and architects e Strong communication and representable skills PPT, Visio and Email f Work with client stakeholders directly and drive low level technical activity till completion
    
  • Technical Experience : a Workflow automation for onboarding/off-boarding access requirement: Powershell/PACLI expertise b Configuration of Privileged Threat Analytics and workflow / Splunk integration / documentation for SOC integration requirement: CyberArk PTA expertise, Splunk knowledge, SOC knowledge, SOP writing skill c Configuration of CyberArk connectors and perform on-boarding walkthroughs with various stakeholders requirement: CyberArk connector expertise, business analysis skill
    
  • Professional Attributes : a Good verbal and written communication skills to connect with the client and stakeholders at various levels Ability to take ownership, Willingness to learn new and emerging technologies in the area PAM b Passionate to automate
    
  • Educational Qualification : Graduate Degree in Engineering
    
  • Additional Information : NA

15 years of full time education