ControlM Administration SW/Application Tech Support Practitioner

About Accenture: Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 514,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com

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• Project Role : SW/Application Tech Support Practitioner
• Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
• Management Level : 9
• Work Experience : 6-8 years
• Work Location : Bengaluru
• Must Have Skills :ControlM Administration
• Good To Have Skills :Change Management
• Job Requirements :
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  • Key Responsibilities : -The requirement demands perform complex senior-level Control-M administration and migration of scheduling components from data center to data center and from on premise to cloud AWS -This includes migrating, configuring, maintaining and controlling the Control-M infrastructure as per migration plan -Must be able to analyze business requirements procedures and problems to smooth migration of jobs flows and scheduled systems -Should be able to provide training and KT to staff members of Control-M
    
  • Technical Experience : -Extensive hands-on experience in server/agent monitoring/ trouble shooting, job flow analysis and troubleshooting, abend resolution, schedule modification, documentation and procedures required for reference -Expertise in utilizing all Control-M Components: GUI, GCS, CCM, Administrative utility, History, Forecast, Reporting Facility, Workload Change Manager and Selfcare -Extensive hands-on experience with Control-M batch development skills -Experience with UNIX/ LINUX and Windows Server OS
    
  • Professional Attributes : -Good Communication skills written verbal -Flexible to work in 24x7 Shifts -Good Interpersonal Skills
    
  • Educational Qualification : BE

15 years of full time education