Citrix Virtual Apps and Desktop Administration SW/Application Tech Support Practitioner

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• Project Role :SW/Application Tech Support Practitioner
• Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
• Management Level :9
• Work Experience :6-8 years
• Work location :Bengaluru
• Must Have Skills :Citrix Virtual Apps and Desktop Administration
• Good To Have Skills :Microsoft Active Directory
• Job Requirements :
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  • Key Responsibilities : 1-Resource has to work on XenServer Versions 5x/6x/7x 2-Resource needs to work on F5/NetScaler gateways for Citrix integration 3-Resource is responsible to handle Citrix infrastructure upgradations/migrations 4-Resource is responsible to Citrix infrastructure Optimization/improvements and Automation 5-Resource needs to work on Activity Directory services, DNS and GPO Policies
    
  • Technical Experience : 1-5to 6 years relevant Citrix skills 2-Hands on experience on Citrix XenApp versions 65 and 7x 3-Hands on experience on Citrix Provisioning Services 6x and 7x 4-Hands on experience on AppSense 8x versions
    
  • Professional Attributes : 1- Good Communication Skills 2- Good Customer handling skills 3- Team player 4- Flexible to work in round the clock operations
    
  • Educational Qualification : As per Accenture Standards

15 years of full time education