Microsoft Windows Server Administration Cloud Services Operations

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• Project Role :Cloud Services Operations
• Project Role Description :Act as liaison between the client and Accenture operations teams for support and escalations. Communicate service delivery health to all stakeholders and explain any performance issues or risks. Ensure Cloud orchestration and automation capability is operating based on target SLAs with minimal downtime. Hold performance meetings to share performance and consumption data and trends.
• Management Level :9
• Work Experience :6-8 years
• Work location :Kolkata
• Must Have Skills :Microsoft Windows Server Administration
• Good To Have Skills :Microsoft Azure IaaS
• Job Requirements :
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  • Key Responsibilities : 1, To manage and Maintain Client VMWare Tanzu 2, Prepare and Perform daily infra health checks and report any issues 3, Maintain Server Security with updated AV definitions and Monthly Patching 4, Co-ordinate with Vendors for any Hardware or OS related issue 5, Follow ITIL process for management of Incident, Service Requests, Change and Problems 6, Involve and represent technically during a Major incident P2/P1 7, Able to communicate with cross towers to easy and quick resolution of an issue
    
  • Technical Experience : 1, Sound knowledge Hands-on Experience in VMware Tanzu/Hyper-V/Citrix/RDS/WINDOWS 2012/2016 Installation, Configuration and upgradation administration on Windows and Windows environments 2, Good skill in patching and antivirus patching 3, Proficient in managing Microsoft Azure IaaS, Compliance, VPC, Vnet, Peering, DR etc 4, Understanding of Disaster Recovery solution like SRM, Zerto etc 5, Should aware of system monitoring tools like Splunk, Dynatrace, pager duty
    
  • Professional Attributes : 1, Hands on delivery in a client facing environment Preferably for Global Client Management 2, Good communication skill both written and verbal with exceptional attention to detail, documentation, and organizational skills required 3, Must aware of ITIL Process and its lifecycle
    
  • Educational Qualification : 1, Graduate
    
  • Additional Information : 1, Should have handled Server Hardwares like DELL, HP 2, Administration of Microsoft Azure Iaas

15 years of full time education