Enterprise Network Operations Cloud Operations Administrator

About Accenture: Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 514,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com

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• Project Role : Cloud Operations Administrator
• Project Role Description : Work with the Service Delivery Manager to perform capacity management, billing/show back operations, and cost optimization activities across multiple cloud environments.
• Management Level : 9
• Work Experience : 6-8 years
• Work Location : Bengaluru
• Must Have Skills :Enterprise Network Operations
• Good To Have Skills :Network Infrastructure
• Job Requirements :
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  • Key Responsibilities : Liaising with the customer technical representatives Provide recommendations to client on deployment of new features Create and Manage requests on ITSM tool Implement the changes as applicable, test the changes and handover to customer Troubleshoot issues with Network Deployment
    
  • Technical Experience : Excellent knowledge and troubleshooting skills on Cisco Switches, Aruba Wireless Access Points, Aruba Wireless Controllers, Cisco Routers, Firewalls Fortinet, Checkpoint, Cisco, Riverbed Bandwidth Optimizers, F5 Load Balancers, NetScaler and BlueCoat Maintain design of LAN/WAN including protocols and routing Troubleshooting critical incidents and problem tickets Identify potential failures and recommend solution Update knowledge base with known errors/resolutions, technical documentation and pro
    
  • Professional Attributes : Should have 6 years of experience in Network operational support/management roles Should have supported Network deployments Should have experience performing Network transitions / transformations Good understanding of procedures, application and concepts within own subject area and unde
    
  • Educational Qualification : BE
    
  • Additional Information : CCNA and CCNP Certifications Security Certifications

15 years of full time education