BMC IT Service Management (ITSM) Cloud Transformation & Migration

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• Project Role : Cloud Transformation & Migration
• Project Role Description : Build and test agile and cost effective hosting solutions. Implement scalable, high performance hosting solutions that meet the need of todays corporate and digital applications using both private and public cloud technologies. Develop and deliver legacy infrastructure transformation and migration to drive next-generation business outcomes.
• Management Level : 10
• Work Experience : 4-6 years
• Work Location : Bengaluru
• Must Have Skills :BMC IT Service Management (ITSM)
• Good To Have Skills :BMC Discovery ADDM,BMC TrueSight Operations Management
• Job Requirements :
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  • Key Responsibilities : a-Lead implementation and migration of BMC Remedy/Helix projects b-Design and leads the integration of Remedy with third-party applications c-Closely work with customer to understand scope and owns all aspects of technical planning and delivery d-Owns all project deliverables and is accountable to get them completed as per timeline e-Leads a team and provides guidance, mentoring and support to project team members
    
  • Technical Experience : a-6 years of relevant experience across all ITSM modules, CMDB, SRM, integrations b-Experience on ARS ITSM customizations and deep understanding of workflows c-Experience with delivery of complex integrations with REST, web services and APIs d-Remedy ITSM, Atrium CMDB, ARS 9/76x, SRM and ITSM suite Web Services e-Experience in performance tuning and troubleshooting BMC Remedy AR Server f-Exposure to other BMC tools like Discovery, TrueSight
    
  • Professional Attributes : a-Excellent communication and interpersonal skills and experience working at client location b-Excellent presentation and documentation skills c-Excellent analytical skills and strong problem solving skills
    
  • Educational Qualification : a-Bachelors Degree in Computer Science, IT, Engineering, or related field and ITIL certification
    
  • Additional Information : a-ITIL foundation certified b-Project management and time-management skills

15 years of full time education