Salesforce Service Cloud Technology Delivery Lead

About Accenture: Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 514,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com

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• Project Role :Technology Delivery Lead
• Project Role Description : Keep the Technology business moving by building and leading high-performance teams. Tenacious and efficient, drive profitability and continued success though managing service quality, cost and leadership of the people delivering services across projects/ programs/portfolios of all scale. Proactively support sales through innovative solutions, leading the execution of the solution plan and delivery excellence programs to achieve the delivery and commercial expectations of Accenture offerings.
• Management Level :7
• Work Experience :12-15 years
• Work location :Pune
• Must Have Skills : Salesforce Service Cloud
• Good To Have Skills : No Function Specialization
• Job Requirements :
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  • Key Responsibilities : a Leading a Team of 8-12 members Salesforce Configuration, Customization, Apex, Process Builder b Salesforce Service Cloud Experience, Salesforce Integration, ServiceCloud Hands-on experience in implementation of significant customization using Apex code, Triggers, Salesforce Automation, VF components, batch Apex etc c Good troubleshooting skills, familiarity with deployment process and tools d Knowledge of Development tools, IDEs, and configuration management tools, defect mgmt proce
    
  • Technical Experience : a Salesforce Configuration, Customization, Apex, Process Builder b Salesforce Service Cloud, Salesforce Integration, ServiceCloud Hands-on experience in implementation of significant customization using Apex code, Triggers, Salesforce Automation, VF components, batch Apex etc c Good troubleshooting skills, familiarity with deployment process and tools d Knowledge of Development tools, VSCODE, IDEs, and configuration management tools, defect management process and tools
    
  • Professional Attributes: a Good communication skill and good team player b Ability to plan and execute tasks as per agreed timelines and budget c Excellent team leader and ability to work independently and assist junior team members
    
  • Educational Qualification: 15 years of Education
    
  • Additional Information: NA

15 years of full time education